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How Big Brands Employ Social Media Marketing

I recently interviewed Andy Sernovitz, founder of the Social Media Business Council, an organization that includes many of the world’s largest brands such as Cisco, Coca-Cola, General Motors,...

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10 Ways to Deal With Upset Customers Using Social Media

How are you responding to upset customers?No matter what you sell or what industry you’re in, you’re going to experience negative word of mouth.You know, those customers who are expressing their...

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How Big Brands Employ Social Media Marketing

I recently interviewed Andy Sernovitz, founder of the Social Media Business Council, an organization that includes many of the world’s largest brands such as Cisco, Coca-Cola, General Motors,...

View Article

10 Ways to Deal With Upset Customers Using Social Media

How are you responding to upset customers? No matter what you sell or what industry you’re in, you’re going to experience negative word of mouth. You know, those customers who are expressing their...

View Article

How Big Brands Employ Social Media Marketing

I recently interviewed Andy Sernovitz, founder of the Social Media Business Council, an organization that includes many of the world’s largest brands such as Cisco, Coca-Cola, General Motors,...

View Article


10 Ways to Deal With Upset Customers Using Social Media

How are you responding to upset customers? No matter what you sell or what industry you’re in, you’re going to experience negative word of mouth. You know, those customers who are expressing their...

View Article
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